1 year ago I signed up with Chess.com and paid $120 for a Diamond membership.
I quickly found out about Lichess and stopped using Chess.com.
I just received notice that my membership was automatically renewed and I was charged another $120.
Within an hour of receiving that notice I cancelled my membership (I hope) and used their website to request a refund.
I did receive a response from “support” that they were “looking into it” but given how sleazy they have been I’m guessing they will not respond further.
Does anyone know of a good tactic to get their attention and then get an expedited refund?
Thanks very much,
Jeff
I quickly found out about Lichess and stopped using Chess.com.
I just received notice that my membership was automatically renewed and I was charged another $120.
Within an hour of receiving that notice I cancelled my membership (I hope) and used their website to request a refund.
I did receive a response from “support” that they were “looking into it” but given how sleazy they have been I’m guessing they will not respond further.
Does anyone know of a good tactic to get their attention and then get an expedited refund?
Thanks very much,
Jeff